FAQ's

WHERE CAN I VIEW THE FOLDAWAY?

Option 1:  You come to our business premises at Unit D14, Prime Park, Mocke Road, Diep River. We operate normal 8 to 5 working hours during the week but should you wish to visit us after hours or on the weekend just give us a call and we will make the appropriate arrangements.
Option 2: We come to your premises provided that you reside within the more popular locations in the Cape Peninsula (The Southern suburbs, the Northern suburbs, the West Coast region as far as Melkbos, the Atlantic seaboard areas and the False Bay region). Please note that in most cases when we visit you we will have sufficient stock with us to be able to sell you the washline/s of your choice there and then. Although you are under no obligation we would prefer not to have to make a second trip should you wish to make a purchase. We also provide an optional installation service (see below).
Option 3: For out of town customers such as Hermanus, Mossel Bay, Plet, Knysna, Wellington, Paarl, Stellenbosch, Johannesburg, Durban and many other areas:  Give us a call and we will refer you to one or more of our many existing customers in all of these areas.
Option 4: You will get a good idea of our product by simply viewing the pictures in the "Sizes & Prices" section.  N.B. Please note that we have a permanent stand at the Building Centre in Northgate (Opposite Builders Warehouse). We also have a stand at the Homemakers Expo which is held at the Cape Town International Convention Centre at the end of August each year.

DO YOU OFFER AN INSTALLATION SERVICE?

Yes, provided that you reside within the more popular locations in the Cape Peninsula (The Southern suburbs, the Northern suburbs, the West Coast region as far as Melkbos, the Atlantic seaboard areas and the False Bay region). We also offer an installation service to certain areas in Northern Johannesburg.

CAN YOU COME AND GIVE ME A QUOTE?

Well it is very easy to work out the cost by simply viewing our price list and adding the fitting charge if that option is required.  As mentioned above please note that in most cases when we visit you we will have sufficient stock with us to be able to sell you a wash line/s of your choice and although you are under no obligation we would prefer not to have to make a second trip should you want to purchase the Foldaway.

DO YOUR PRICES INCLUDE VAT?

Yes

WHAT WEIGHT CAN THE FOLDAWAY WASHLINES CARRY?

All the various sizes are guaranteed to be sufficiently strong to hold as much washing as can be hung by the amount of line provided. This may include items such as blankets, large towels and duvet covers.

WHAT COLOUR DOES THE FOLDAWAY COME IN? 

Our standard colour is White (ANP 1052 Gloss), We do provide two other colours as an optional extra, Dark Brown and Charcoal.  There is an additional R 220.00 charge for either of these two colours.

DOES THE FOLDAWAY COME WITH A GUARANTEE?

Yes, we provide a 5 year warrantee on the washline frame . We would also be sympathetic to any reasonable claim made after this period. The Foldaway Washline is a quality product, which is made out of superior materials and should give you many years of good service if it is looked after.  Please note that this does not include the actual line used to string the washlines. Unfortunately all of the makes of lines that we have found to be suitable for the stringing of our washlines are not UV protected. It is for this reason that we have provided a thumbnut clasp for the easy replacement of the physical line itself which will eventually need to be changed

DO YOU SHIP INTERNATIONALLY?

Currently, we do not ship beyond the borders of South Africa. However, should you wish to place an order from outside of South Africa and arrange for your own collection and shipping, this can be arranged.

CAN THE FOLDAWAY BE MOUNTED ON VIBRACRETE WALLS?

Yes we have installed many of our washing lines onto vibracrete walls. Our 1.5 meter foldaway can normally l be fitted to the upright pillars without much effort at all. When it comes to the larger washing lines there are however a few little complications.The Foldaway has a back bar (for additional strength) and so ideally you need a flat wall for mounting. This can however be overcome on vibracrete walls which are not flat due to the upright supporting columns by using wooden spacer blocks.The spacer wooden blocks are attached to the vibracrete panels but it does mean that you will need to drill through the panels. In the case where the vibracrete wall is shared with a neighbour you probably should get his permission as it may look a bit untidy on his side. Ideally your washing line should be mounted at a height of about 1, 85 meters.