Frequently Asked Questions
Yes, provided that you reside within the more popular locations in the Cape Peninsula (The Southern suburbs, the Northern suburbs, the West Coast region as far as Melkbos, the Atlantic seaboard areas and the False Bay region). We also offer an installation service to certain areas in Northern Johannesburg.
All the various sizes are guaranteed to be sufficiently strong to hold as much washing as can be hung by the amount of line provided. This may include items such as blankets, large towels and duvet covers.
Our standard colour is White (ANP 1052 Gloss), We do provide two other colours as an optional extra, Dark Brown and Charcoal. There is an additional charge for either of these two colours.
Yes, we provide a 5 year warrantee on the washline frame . We would also be sympathetic to any reasonable claim made after this period. The Foldaway Washline is a quality product, which is made out of superior materials and should give you many years of good service if it is looked after.
Please note that this does not include the actual line used to string the washlines. Unfortunately all of the makes of lines that we have found to be suitable for the stringing of our washlines are not UV protected. It is for this reason that we have provided a thumbnut clasp for the easy replacement of the physical line itself which will eventually need to be changed.
Currently, we do not ship beyond the borders of South Africa. However, should you wish to place an order from outside of South Africa and arrange for your own collection and shipping, this can be arranged.
Foldaway has a back bar (for additional strength) and so ideally you need a flat wall for mounting. This can however be overcome on vibracrete walls which are not flat due to the upright supporting columns by using aluminium spacer blocks. The aluminium spacer blocks are attached to the vibracrete panels, but it does mean that you will need to drill through the panels. In the case where the vibracrete wall is shared with a neighbor you probably should get his permission as it may look a bit untidy on his side. Ideally your washing line should be mounted at a height of about 1, 85 meters.